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Cell Phone Records Killed the Theft Claim

VN:R_U [1.9.1_1087]
+4 (6 votes)

An insured reported that his motor home was stolen in 2014. On the day that it was reported stolen it was found submerged in a canal. It was missing its license plates and VIN tag. The steering wheel had been tied to keep it driving straight and a pole was wedged against the accelerator. After discussion with the sheriff the carrier assigned the claim to a special investigations unit. During the course of the investigation, cell phone records were obtained from the insured, his wife and his son. By checking the “pings” it was found that at one point the cell was near a cell tower at the location of the submerged motor home. The claim was ultimately denied.

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